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Google is actively investigating reports of major screen burn down-in in Pixel 2 devices. Multiple finish users are reporting significant bug with burn-in, even later just a few days of using the device.

Screen burn-in has been a trouble for literally equally long as we've had computers. It's the trouble screen savers were originally designed to help solve — if you displayed a rotating or spinning epitome (or a set up of even so images rotated through over time), you could mitigate the non-uniform pixel degradation that creates burn-in in the beginning place. LCDs have go much better at handling burn-in than they one time were, but it withal happens. OLEDs are also generally more decumbent to burn-in than an equivalent LCD, but nosotros're even so talking most a problem that manifests over a menstruum of years, not weeks or days. Unfortunately, weeks or days is what's hit early adopters of Google's Pixel 2.

If y'all expect at the lesser of the image, you can clearly see a navigation bar retained at the bottom. Android Primal reached out to Google, who confirmed they are actively investigating the trouble. A Google representative told that site:

The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide colour gamut, and loftier dissimilarity ratio for natural and cute colors and renderings. We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report."

This does not appear to be transient prototype persistence, a known upshot with LCDs and plasma displays in which a retained image takes several minutes or even several hours to completely vanish. Burn-in, in contrast, never vanishes.

Some Android Central readers accept pointed out that Samsung's own Galaxy Note viii suffers from a similar problem, or at least that ane owner'south device did. The Verge and 9to5 Google have reported similar problems besides.

OLEDs can suffer from burn-in, but they really shouldn't be burning in this fast. Information technology'due south not clear what action Google will take, but customers who are already seeing signs of fire-in should contact the company immediately. This kind of rapid degradation should exist covered under the warranty and the phones oasis't been in marketplace very long at all. If you're seeing burn down-in on your own screen, please drop us a line or comment to let us know. We're curious how widespread this miracle is and whether or not information technology impacts every user.

Of form, function of this is probably related to how Google tests its phones. I take no doubt that the company does test its hardware, just allow'south be honest — "extensive quality testing," isn't something you can spend days or even hours on while trying to ship millions of phones. Google isn't going to leave every single phone running for hours to test burn-in, when it can accept 7-ten days for the problem to appear. Instead, they're probable to run stress tests on both the panel and the SoC to cheque for failures, stuck pixels, proper display response, and similar miracle. I'thou not saying Google does no burn-in testing, because I'thou sure it does, just I'd be genuinely surprised to notice out they tested each phone for the several days necessary to reproduce this issue, particularly given that the essence of burn-in testing requires a static screen with the aforementioned paradigm elements to be displayed for a long menses of time.

If you're planning to choice up a Pixel 2, nosotros'd agree off until Google clarifies this situation. No sense in buying a phone you might be RMAing in a matter of days.